By accessing or using our website greekislandsbox.com, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our services.
1. Company Information
Company Name: Greek Islands Box
Website: https://greekislandsbox.com
Email: info@greekislandsbox.com
Office Address: Komninon 28, Thessaloniki, Greece, 54624
Production Address: Dragoumi Str. 8, Chania, Crete, 73100
2. Products
Our mystery boxes contain a variety of carefully selected products from the beautiful Greek islands. Each box may include, but is not limited to:
Local Beauty & Wellness Products
Traditional Treats & Flavors
Cultural Souvenirs
Scents & Vibes of the Island
Island Story & Guide
Please note that due to the nature of our mystery boxes, each box is unique and contains random products from the islands chosen by us.
3. Account Registration
To make a purchase on Greek Islands Box, users are required to create an account.
By registering, you agree to:
Provide accurate, current, and complete information during the registration process.
Maintain the confidentiality of your account credentials and be responsible for all activities that occur under your account.
If you believe that your account has been compromised, please contact us immediately at info@greekislandsbox.com.
4. Payment Terms
We accept the following methods of payment:
Credit Cards (Visa, MasterCard, American Express)
PayPal
Bank Transfer
All prices are listed in Euro included taxes. Shipping fees are calculated based on the delivery destination.
5. Shipping & Delivery
We aim to process and ship your order within 3 business days.
Delivery times vary depending on your location, but typically, you should expect to receive your order within two weeks maximum from the date of shipment.
We are not responsible for delays caused by third-party shipping carriers or customs.
6. Returns & Refunds
Given that our mystery boxes contain edible items and personalized products, we are unable to accept returns or exchanges for opened or consumed items.
However, if you receive damaged or defective products, please contact us within 3 days of receiving your order. We will assist you with replacements or refunds on a case-by-case basis.
To initiate a return or report a defective product:
Email us at info@greekislandsbox.com with your order number, a description of the issue, and any supporting photos.
7. Intellectual Property
All content on the Greek Islands Box website, including images, logos, text, and product descriptions, is the property of Greek Islands Box or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
8. User Responsibilities
By using our website, you agree not to:
Use the website for any unlawful purpose.
Attempt to gain unauthorized access to our website or servers.
Post any harmful or offensive content.
You are solely responsible for ensuring your use of the website complies with applicable laws and regulations.
9. Limitation of Liability
To the fullest extent permitted by law, Greek Islands Box is not liable for any damages resulting from:
Errors in product descriptions or website content.
Delays or errors in shipping caused by third-party carriers.
Issues with third-party payment processors.
Greek Islands Box is not responsible for any health or allergy issues related to the products inside the mystery boxes. It is the customer’s responsibility to check product ingredients and contents before use.
10. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by the laws of Greece. Any disputes arising under these Terms and Conditions shall be resolved exclusively in the courts of Thessaloniki, Greece, or through alternative dispute resolution methods like mediation or arbitration.
11. Changes to Terms
Greek Islands Box reserves the right to update or modify these Terms and Conditions at any time. We will notify users of any significant changes through email or a notification on our website.
By continuing to use the website after any changes, you agree to be bound by the updated terms.
12. Contact Information
For any questions or concerns about our Terms and Conditions, please contact us at:
Email: info@greekislandsbox.com
Address: Komninon 28, Thessaloniki, Greece, 54624
13. GDPR Compliance – Data Privacy
In compliance with the General Data Protection Regulation (GDPR), we want to ensure that your personal data is handled securely and transparently:
- Data Collection: When you register on our site, place an order, or contact us, we collect personal information such as your name, email address, shipping address, and payment details.
- Data Usage: Your information is used solely for order processing, shipping, and customer support. We do not share or sell your data to third parties for marketing purposes.
- Data Security: We take the security of your personal information seriously and implement industry-standard security measures to protect it.
- Your Rights: You have the right to access, correct, or delete your personal information at any time. If you would like to exercise these rights, please contact us at info@greekislandsbox.com.
By using our website, you consent to the collection and use of your personal information as outlined in this section.