Delivery

Delivery methods and charges

All orders are shipped exclusively through a trusted Greek shipping company, ensuring safe and reliable delivery from Greece to your doorstep.

Shipping Cost: A flat rate of €25 applies to all orders.

Tracking: Once your order is dispatched, you will receive a tracking number to monitor its journey.

We take great care in packaging your items so they arrive in perfect condition, ready for you to enjoy.

Order tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number and a link to the courier’s tracking page.

This allows you to monitor your parcel’s progress from our warehouse in Greece all the way to your delivery address.

Track your order

I still have not received my order

We understand how important it is for you to get your items on time. Please rest assured that we are here to help.

To assist you quickly, please provide the following details:

      1. Your order number
      2. The name or email associated with your order
      3. Any tracking information you may have received

Once we have this information, we’ll investigate the status of your order and update you as soon as possible. If there’s anything else you need, don’t hesitate to reach out to our customer support team.

Thank you for your patience and understanding!

The items received are incorrect or are defective

We know how disappointing this can be, and we’re committed to making it right.

To help us resolve this issue as quickly as possible, please follow these steps:

      • Contact Us with your order number and a brief description of the issue.
      • Provide Photos of the incorrect or defective item(s), if possible. This will help us better understand the situation and expedite the process.
      • Return or Exchange – We’ll guide you through the return or exchange process based on your preference.

Once we’ve received your details, we’ll work with you to resolve the issue promptly and make sure you get exactly what you ordered.

Thank you for your understanding, and we apologize for any inconvenience this may have caused.